Complaint Form

Complaint Form

At Amlak Finance, we are committed to providing a positive experience to our customers.

Customers may register their complaints at our branch or through our Call Centre. Customer complaints at Amlak Finance are given the utmost attention by our Complaint Management Unit, and are also separately monitored and reviewed by our Service Quality Unit to ensure your best satisfaction.

Please note that the turnaround time for complaint resolution is up to 6 business days. Please be assured we aim to resolve your issue as soon as possible.

Kindly fill in the form below. Once completed, please click SUBMIT.

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Overall Experience
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Way of handling the complaint
Highly Satisfied
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Neutral
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Outcome of the complaint
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Timeliness
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied