Customer Care Forms

Complaint Form

At Amlak Finance, we are committed to providing a positive experience to our customers.

Customers may register their complaints at our branch or through our Call Centre. Customer complaints at Amlak Finance are given the utmost attention by our Complaint Management Unit, and are also separately monitored and reviewed by our Service Quality Unit to ensure your best satisfaction.

Please note that the turnaround time for complaint resolution is up to 10 business days. Please be assured we aim to resolve your issue as soon as possible.

Kindly fill in the form below. Once completed, please click SUBMIT.

At Amlak Finance, we are committed to providing a positive experience to our customers.

Customers may register their complaints at our branch or through our Call Centre. Customer complaints at Amlak Finance are given the utmost attention by our Complaint Management Unit, and are also separately monitored and reviewed by our Service Quality Unit to ensure your best satisfaction.

Please note that the turnaround time for complaint resolution is up to 10 business days. Please be assured we aim to resolve your issue as soon as possible.

Kindly fill in the form below. Once completed, please click SUBMIT.

Name *
CIF No.
Account Number
Email *
Primary Contact No. *
(Mobile no): (Please enter country code + area code + number. e.g. 971 50 1234567)
Secondary Contact No.
(Please enter country code + area code + number. e.g. 971 4 1234567)
Nature of Complaint *
Nature of Complaint *
Comments *

 

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Finance Amount (AED) *
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